FAQ

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

Speeding up the process. By ordering online you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

Traceability: You will have easy access to all of your previous orders any time you want.

Reordering:  you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.

Our online ordering system will ask for all the important information you should submit.

You just follow step by step all the guidelines that the system asks you to select and submit.

Please ensure all information is accurate especially delivery information.

You can use all Debit cards – Verve, Visa, Mastercard.

Please contact us immediately, our contact information can be found here

If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us here

All the products which are shown on our site are available. Order lead time depends on the products and quantities.

If you would like to update your address on your account, you can easily do so by clicking the edit address section. If you made a mistake when ordering you can contact us to update the address after an order. Click here for our contact details.

Delivery charges differ depending on your location within Lagos and also the size of your basket, when you put in your full address during the order the delivery price will be calculated. There are very few locations we don’t deliver to and for these the local pick up option will activate.

We deliver to most locations in Lagos only for now, if your location isn’t part of where we deliver to you will be asked to pick up instead or arrange your pick up. If outside of Lagos or Nigeria, you can also contact us to arrange cargo shipping if you’re buying bulk items.

Our terms and conditions can be found here

Yes buying in bulk amounts does come at a discount, you can get the bulk amount option of every product or alternatively if you want to arrange a bulk order you can contact us through any of our channels here.

Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.

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